How and where I can pay my invoice?
Direct Debit Payments
Direct Debit is an automatic payment method which will ensure your VIVACOM invoice is paid. Once authorisation has been given by you to your bank the money due will be automatically transferred to VIVACOM bank account at Citibank Bulgaria.
In order to use the Direct debit service, please, visit your bank, sign a written consent and send a copy of the approval to VIVACOM by mail to Sofia 1785, post box 44 are yоu can visit any VIVACOM Shop.
VIVACOM gives you the opportunity to pay your monthly bill via ATM, by bank card, using the B-Pay service. To make a full bill payment by B-Pay, use the code 50505, or to make an advance payment use the code 00505.
If you are a private customer your customer number consists of operator's code (without 0) + GSM number + last 3 digits of your Personal ID number. EXAMPLE: 871234567EGN.
If you are a business customer your customer number consists of operator's code (without 0) + GSM number + last 3 digits of your Bulstat number. EXAMPLE: 871234567BST.
You can pay your monthly bill via ePay.bg or eBG.bg. You must first register your bank card via ATM. The payments can be made with debit cards, issued by Bulgarian banks.
VIVACOM offers you the possibility to pay your monthly invoice by using bank transfer method of payment to VIVACOM bank account:
- Bank: City Bank
- Bank Account IBAN: Personal IBAN
- Bank Code BIC: CITIBGSF
- You must use your personal IBAN when making a bank transfer, to pay your fixed VIVACOM invoice.
What is personal IBAN?
Your personal IBAN is a bank account number, which VIVACOM has reserved especially for you in Citybank. Your personal IBAN is unique for you billing account code and you can see it in your monthly invoice.
If you have more than one billing account code you will have a different IBAN for each of them. The payment for each billing account code should be made at the relevant unique IBAN.
- Bulgarian Post Offices
- United Bulgarian bank
- DSK bank
- Bravo Investements