Customer Service
123 - for residential customers Call
121 - for business customers Call
+359 (0) 700 17 000 - if you are mobile or fixed customer of other operator Call
Information & Operation Services
11800 - for Directory Assistance
120 - for National and International Operator Service (access from your fixed line only)
Claims & Charge Disputes
VIVACOM Customer Service Claims Administration Team 1784 Sofia, post box 44
General Queries
VIVACOM Headquarters 115 I, Tsarigradsko chaussee blvd. 1784 Sofia, Bulgaria