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4.2.3.
Personnel Development and Retention
In VIVACOM we know that the most valuable capital is
the employees. That's whywe are constantly investing
in new methods of motivation and retention, striving
to ensure the most flexible working environment and
providing new opportunities for professional training
and development all year round.
We are constantly updating and working to improve
not only the remuneration, but also the benefits
package of our employees as well as the balance of
work-life.
Remuneration
– In the past year, we have
introduced new levels of remuneration in the
departments where our employees work directly
with the end customer – Residential Sales,
Network Operations and Maintenance, Cable
Network, Customer Service.
Benefits
– We've built up the benefits package
so that professional development and personal
interests go by hand in hand:
- We've increased the individual budget for
purchase of a mobile device;
- We have launched a new, specially customized
for employees, tariff for the various VIVACOM
services.
Improving work-life balance:
- We have introduced a ‘Short Friday’ option for
functions where the workflow allows it;
- We have increased the number of days for home
office by maximally automating the administrative
process of requesting them.
Improving the working environment and
conditions.
The high level of professional training of VIVACOM
employees has always been essential to the company.
We believe in the concept of ‘lifelong learning’ and
provide this opportunity to our employees to the
fullest extent. We invest annually in training with
external suppliers, and with them we also have a
number of internal ones. In 2018, we created our own
brand, VIVACOM Academy, to promote the idea of
continuous learning and its benefits throughout the
company.
As a telecom, it is important for us all employees
to have basic technological knowledge about the
capabilities of our network, products and services,
and to be informed about the innovations in the
sector. In this regard, we created an annual program
for internal trainings – VIVATech, where experts on
these topics share their knowledge in accessible
language with colleagues from all directorates.
Technologies change the world in which we live and
naturally also change the waywe train our employees.
That is why every year we add new functionalities
and enrich the content of our e-learning platform
– E-academy. For the past year, 100% of our
employees have attended at least one distance
training. An example of this is the training linked to
the new General Data Protection Regulation (GDPR).
The E-academy platform provides convenience to
employees who choose the most appropriate time
for self-learning according to their work tasks and
workload. The benefit to the company is in terms
of cost savings and time savings, and for society –
the increased qualification and professionalism of
employees.
In 2018, we also held a completely new company
management program, mainly located in the
e-learning platform. Its aim is both to build on
managerial skills through the use of digital learning
tools, and to initiate a process of continuous learning
and sharing of experience among the participants.
The management program is a mini-series of 12
online episodes, coupled with a virtual classroom,
a live online chat channel and attendance event.
Throughout the year, the participants were in role
of virtual consultants of one of the managers in the
series. The training was developed jointly with The
Business Institute, it was held within 10 months, and
200 participants completed it successfully.
4.2.4.
CoderDojo – First Steps for
Children in Programming
The management of our company stands firmly
behind the belief that we have a responsibility
not only for the development of the technological
environment in our country, but also for the
preparation of the future generation of creators and
users of high-tech products and services. Work in this
innovative industry is often associated with a high
level of complexity, in-depth knowledge of the exact
sciences such as mathematics, IT competencies. This
often leads the young people to a refusal to go to this
sphere even before they try know it. High technology,
however, can be a very inspiring and attractive area
for development if children are attracted to it from
an early age.
That is why in 2018 we supported the MegaDojo
events, where nearly 1,000 children had the
opportunity to experience the world of innovations
and make their first steps in programming.
Organizer of the events was the Global Movement
CoderDojo, which provides free training for children
between 7 and 17years of age in different technological
fields. VIVACOM recognizes the philosophy of the
organization and the goals of its events, namely that
technology has completely changed the way we live
and communicate, and it is important for children to
understand this while encouraging their interest in IT
and programming from an early age.
MegaDojo 1.0 and 2.0 were organized under the
patronage of the Ministry for the Bulgarian Presidency
of the Council of the EU in 2018 and attended by over
80 mentors, 5 schools, 110 volunteers, 3 robots and
over 1,000 children from all across the country.
Along with these events, we continued our
partnership with CoderDojo by supporting them in:
EU Code Week: Safe Internet – the event was a
part of the World Safer Internet Day series. During
it together with Dojo representatives we reminded
the kids interested in technology how important
it is to surf the net safely, what are the ways to
be protected online and how to guide the content
they generate on the Internet;
CoderDojo Workshops – courses for children in
36 locations across the country, taking place during
the school year. Approximately 2,000 children
participated in them, inspired by the different
programming languages introduced with game-
play elements and worked on their own Scratch,
JavaScript, HTML, and database projects.
In 2019, we will continue to support the cause of more
children inspired by technology and, accordingly,
more future IT professionals. This year, we will be
joining the third edition of the Free Tech Events
for Kids, where thousands of children will have an
exciting opportunity to enter the world of innovation
and entrepreneurship through their own developed
projects that provide alternatives or solve specific
problems. The projects that the youths have worked
on for three months will be evaluated by an expert
jury, whichwill give feedback to the participants about
their first real experience in the start-up sphere.
Gergana Passy,
Chairman of the Digital National Alliance (DNA):
‘Education 4.0’ managed to create an alternative discussion platform that
outlined specific expectations of the stakeholders – teachers, pupils and parents
– for change in the educational sphere. The Digital National Alliance was actively
involved in organizing and promoting the initiative coming from its believe that
the smart penetration of technology in modern education requires a new type
of social contract in which business has a key role to play. Memorizing facts in a
world where the Internet can answer every question is less and less important.
Skills need to be developed that will enable children to succeed in the future,
including programming. Kids in CoderDojo are inventors and explorers, and no
matter what profession they choose, they will be an active part of tomorrow's
world. We are happy that VIVACOM actively supports the mission of CoderDojo
Bulgaria and contributes to its development and popularization across the
country.
ANNUALREPORT
2018
INTEGRATED
4.
PERFORMANCE
4.2.
Inspiring
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